Privacy
Policy.
Case by Case Homes (“we,” “us,” or “our”) operates casebycasehomes.com. This page explains what information we collect, how we use it, and the choices you have. We keep it plain. No buried clauses.
Information We Collect
We collect information you provide directly:
- Contact form submissions: name, email address, phone number, and message content when you reach out through our website.
- Showing requests: name, contact details, and the property you’re inquiring about.
- Communications: any correspondence you send us by email or phone.
We also collect limited technical data automatically:
- Browser type and device information
- Pages visited and time spent on-site (via aggregate analytics, no personal tracking)
- IP address (used to prevent spam, not for tracking)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule showings
- Communicate with you about listings and real estate services
- Improve the performance and usability of our website
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
Cookies
Our site uses a single first-party cookie to remember your cookie consent preference. We do not use advertising cookies, cross-site tracking, or third-party analytics that identify you personally. You can decline cookies via the banner on your first visit. The site functions normally without them.
Data Storage & Security
Form submissions are stored securely via Netlify Forms and Sanity CMS, both of which maintain industry-standard security practices. We retain contact data only as long as necessary to serve your inquiry, and no longer than 24 months after our last correspondence unless required by law.
No method of transmission over the internet is 100% secure. We use HTTPS on all pages and follow current best practices, but we cannot guarantee absolute security.
Third-Party Services
This site uses the following third-party services:
- Netlify: hosting and form handling (Privacy Policy)
- Sanity: content management (Privacy Policy)
- Google Fonts: typography loaded from Google’s servers (Privacy Policy)
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of any future communications at any time
To exercise any of these rights, contact us at examplemail@gmail.com. We will respond within 30 days.
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.